Accessibility Statement

Our commitment

ShopDPA LLC (“ShopDPA,” “we,” “us”) is
committed to providing a website that is accessible to the widest possible audience, regardless
of ability. We believe everyone — including visitors with visual, hearing, motor,
cognitive, or other disabilities — should be able to learn about Texas down payment
assistance programs and connect with our partner mortgage professionals.

We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility
Guidelines (WCAG), developed by the World Wide Web Consortium (W3C), define
requirements for designers and developers to improve accessibility for people with disabilities.
They define three levels of conformance: Level A, Level AA, and Level AAA.

As of the date above,
shopdpa.com is partially conformant with WCAG 2.1 Level AA.
“Partially conformant” means that some parts of the content do not yet fully meet
the accessibility standard. We are aware of areas that need improvement and are actively
working to address them.

We are also working toward conformance with the standard incorporated by reference in
Section 508 of the U.S. Rehabilitation Act and recognized by U.S. Department
of Justice guidance on Title III of the Americans with Disabilities Act (ADA).

Measures we take to support accessibility

ShopDPA takes the following measures to ensure accessibility of our website:

• We include accessibility as part of our design and development process.
• We use semantic HTML, descriptive alt text on images, and accessible form labels.
• We test our pages with current versions of major browsers (Chrome, Safari, Firefox, Edge) on desktop and mobile.
• We use automated accessibility testing tools (including Lighthouse and axe) and manual testing with keyboard-only navigation and screen-reader review.
• We aim to meet WCAG 2.1 Level AA color contrast, font sizing, and focus-visible requirements.
• We avoid relying on color alone to convey information.
• We provide text equivalents for non-text content where reasonable.
• We design our forms and interactive elements to be operable with keyboard alone and to surface clear error messages.

Known limitations and ongoing improvements

Despite our best efforts, certain content on the Site may not yet be fully accessible. Areas we are aware of and actively working to improve include:

• Embedded third-party content (e.g., videos, social-media posts, and third-party form embeds) that we do not directly control may have accessibility limitations imposed by the third-party provider.
• PDF documents and other downloadable content may not all be fully tagged for screen-reader compatibility. We are progressively re-mediating older documents.
• Images and visualizations added to the Site over time may not all carry comprehensive alternative text descriptions. We are reviewing and improving alt-text coverage on an ongoing basis.

If you encounter any other accessibility barrier on the Site, please let us know — see “Feedback” below.

Technical specifications

Accessibility of shopdpa.com relies on the following technologies:

• HTML5
• CSS3
• JavaScript (ES2020+)
• WordPress with the Bricks Builder framework
• WAI-ARIA roles and attributes where appropriate

Our content is designed to be compatible with the following assistive technologies (used together with current versions of major browsers):

• Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS and iOS), TalkBack (Android).
• Browser zoom and text resizing.
• Keyboard-only navigation.
• Speech recognition software.

Assessment approach

ShopDPA’s accessibility status was determined through a self-assessment using:

• Automated testing with Google Lighthouse and axe-core on key landing pages and the lead-capture form.
• Manual keyboard-navigation testing.
• Manual screen-reader review with VoiceOver on macOS.
• Color-contrast verification against WCAG 2.1 Level AA targets.
• Mobile responsive testing on iOS Safari and Android Chrome.

We plan to engage an independent third-party accessibility specialist for a more comprehensive audit and will update this statement when that audit is completed.

Feedback — we want to hear from you

If you encounter an accessibility barrier on shopdpa.com,
or if you have suggestions for how we can improve, please contact us and we
will work with you to provide the information, content, or service you were trying to access
through an alternative communication method:

ShopDPA LLC — Accessibility
Email: accessibility@shopdpa.com

Response time: we aim to respond to accessibility feedback within
5 business days of receiving your message.

When you contact us, please describe the page or feature involved (a URL is most helpful), the
assistive technology you are using, and the nature of the issue. We will follow up with you
to confirm receipt and to begin work on a resolution or alternative.

Formal complaints

If you are dissatisfied with our response to your accessibility feedback, you may file a
complaint with the U.S. Department of Justice, Civil Rights Division, Disability
Rights Section, at civilrights.justice.gov,
or with the Texas Attorney General Consumer Protection Division at
texasattorneygeneral.gov/consumer-protection.